Contact Us

Have a question, a suggestion, or a technical issue? Feel free to reach out.

Email

Send us an email at contact@webfiletools.com

We typically reply within 24 to 48 hours.

Frequently Asked Questions

  • Are my files secure?

    Yes. Tools labeled “100% local” never send any files to our servers. Server-side tools (compression, conversion, OCR…) delete your files immediately after processing. The file sharing tool intentionally stores your files to generate a link (30 days without an account, permanent with an account). See our Terms of Use for details.

  • How do I delete my account?

    Send us an email with the address associated with your account and we will proceed with deletion within 48 hours.

  • A tool is not working properly

    Describe the issue in your email, including your browser, the file type used, and any error message displayed.